WELCOME TO OUR NEW WEBSITE!

Our website now contains many extra features we hope will make it easier for you to find information about us or major tax topics and links to resources.  Tax laws do change continually so we strive to make sure our content is current and up to date.

Our main aim for our clients is to take the complexity out of the tax laws and communicate it in a simple and concise way. Please read below for our Commitment To You for full details of what you can expect from our service.

NAVIGATING OUR SITE

TOP PANEL

  • OUR SERVICES
    • ABOUT US – What we do, Why register with a tax agent, and more importantly WHY CHOOSE US?
    • MOBILE SERVICE – Information on our mobile service.
    • PHONE SERVICE – Information on phone appointment.
    • BOOKEEPING / BAS – Business services for compliance and management.
    • BUSINESS ADVICE – Advice we can provide you in setting up your business.
    • OTHER SERVICES – ABN Registrations, Financial Reporting, Business establishments.
  • RESOURCES – Useful links and where to find information.
  • APPOINTMENT TIMES – Our flexible times available to you.
  • PAYMENT OPTIONS – Methods of payment including fee from refund facility.
  • FREQUENTLY ASKED QUESTIONS – Current questions you may have in relation to our service.
  • CONTACT US – Our office hours.  Please call or email us on the form provided for more information.

ABOVE PANEL

  • ABOUT US – What we do and why you should choose us.
  • AREAS COVERED – Suburbs are listed where our mobile service covers.
  • OUR FEES – Our competitive fees for all services are listed.
  • TAX LAW – New developments in tax laws and court decisions.

TOP UPPER RIGHT

  • CURRENT RATES – Interest, Inflation, ATO, US exchange rates.
  • UPCOMING DATES – Important dates for our clients.
  • SEARCH – Search for a topic within our website.

LEFT SIDE PANEL

  • HOT TOPICS- The current topics that are being talked about at the moment.
  • CHAT WITH US – Chat to us online or leave a message.
  • WHY CHOOSE US? – 10 reasons you should try us.
  • DID YOU KNOW? – An interesting monthly fact or tax tip.
  • REGISTER/SIGN IN – Register for our subscription service or sign in for our current clients. 

RIGHT SIDE PANEL

  • NEWS & EVENTS – The most up to date information can be found located on the right hand side.
  • TESTIMONIALS – What our clients are saying about us.
  • ATO SITE – Link to the Australian Tax Office website.
  • DOWNLOAD PDF – Our downloadable brochure on our services.
  • MORE DOWNLOADS – Other useful information.

WHY CHOOSE US?

1) FRIENDLY AND PERSONALISED SERVICE

Individuals

You won’t get a different tax agent to do your return each year but a tax professional who will understand and cater to your needs from year to year.

Businesses

A service which will grow with your business. We create an understanding of how your business operates leading to maximising the potential for growth from year to year, highlighting strengths and ways to minimise costs.

2) SERVICE TO YOU OR OVER THE PHONE!

We can come directly to you or arrange a telephone appointment. Mobile Returns doesn’t charge extra for call out fees as it is all included in one set fee if you are located in our suburbs listed.

3) AFTER HOURS SERVICE AVAILABLE

Our flexible hours make late appointments an option for our clients who cannot see an accountant during normal business hours. We are also available on Saturdays. Please see our Appointment Times for further information.

4) FREE INITIAL BUSINESS CONSULTATION

At your first consultation if you require this service we assess your business by creating a client profile and asking important questions about your business so we have a full understanding of your business's background, needs and expectations.

As a small business specialist we understand that it can get daunting when dealing with tax affairs so our aim is to take this complexity out of the equation for you and also deal directly with the ATO on your behalf as our client.

5) TAX JARGON

We try not to use confusing taxman lingo but simplify current taxation laws by translating  them into everyday layman’s terms.

6) COMPLETE ACCOUNTING SOLUTION

From bookkeeping right through to tax return preparation you are able to do it all with us! The same accountant will work through your file which will lead to consistency and an excellent working knowledge of your business.
The result is that this approach will speed up the process of completion and a saving of costs to you. Tax deductions will be recognised in the bookkeeping stage and reports won’t need to be reworked for taxation purposes as they do when changing hands from the bookkeeper to the tax agent/accountant in most businesses.

7) GETTING BACK TO YOUR QUERIES FAST!

We won’t take a week to get back to you! It can be frustrating not being able to get through to your accountant when you need to.
It does get busy especially during the peak tax periods but we will get back to you by either phone/email or leave a message by the next working day.
Most of our clients are happy for us to call after 5pm if necessary and we are happy to, realising not all clients are able to be contacted during normal working/business hours.

8) ONGOING PROFESSIONAL DEVELOPMENT

As you may realise tax law is changing constantly, therefore we feel it is necessary to attend seminars and conferences throughout the year with a minimum of 5 hours per week in training and researching current issues and developments.
All our financial reporting abides by the current accounting standards set in Australia (AAS) as well as the newly established International Financial Reporting Standards (IFRS) if required.
We are currently members of The Tax Institute (formerly Taxation Institute of Australia).

9) FAST REFUND

We use the latest electronic lodgment software which will get your refund back to you within 2 weeks.*

* Dependent upon ATO processing times.

10) COMPETITIVE FEE

Our fee is lower than most other competitor’s agents’ fees and you also benefit from us coming to you!

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